To allow operators to control PTZ cameras while Security Desk is offline (not connected to the Directory), you can enable the offline PTZ mode.
- On the computer where you are running Security Desk, open the file App.SecurityDesk.config found in the ConfigurationFiles folder under the Security Center installation folder (default=C:\Program Files (x86)\Genetec Security Center 5.8 on a 64-bit machine).
Add the following child element to the <configuration/>
<?xml version="1.0" encoding="utf-8"?> <configuration> ... <Ptz DisableThrottling="False" ThrottlingDelay="75" AllowOfflineMode="True"/> ... </configuration>
If the <Ptz/> child element already exists, only add the AllowOfflineMode attribute.NOTE: The syntax is case-sensitive.
- Save your changes and restart Security Desk.