If you are unable to unlock a SALTO door or locker despite having the credentials, you can verify the status and battery level of the door in Config Tool.
If a door is in warning, it may require a firmware update. For more information, consult your SALTO documentation.
What you should know
- From the home page in Config Tool, open the Area view task.
- Select a SALTO door or locker from the entity browser, and click on the Custom fields tab.
In the Salto section, the status and battery level of the door are displayed.
NOTE: The fields appear as read/write, however any changes made to these fields will be overridden immediately with the value from the door.