[KBA-01195] CCure Client Cannot See the Omnicast Server - Omnicast™ 4.8

series
Omnicast™ 4.8
revised_modified
2013-09-17

[KBA-01195] CCure Client Cannot See the Omnicast Server

This article explains why CCure users cannot see the Omnicast server listed in the CCure client when the CCure plugin is not installed on the Omnicast server’s C:\ drive.

Symptoms

The CCure plugin has been installed on the Omnicast server, but on a drive other than its C:\ drive. It is functioning properly, yet the CCure client application cannot see the Omnicast server listed.

Cause

The CCure plugin was designed to be run from the Omnicast server's C:\ drive only.

Workaround

Install the plugin on the Omnicast server's C:\ drive instead.

Status

This issue is resolved in CCure plugin version 2.3.58.0 or higher, which allows the plugin to be installed on any of the Omnicast server's drives.