Forwarding alarms to other users manually - Security Center 5.9

Security Desk Getting Started Guide 5.9

series
Security Center 5.9
revised_modified
2020-06-10

If you receive an important alarm and you want someone else to see it, you can manually forward the alarm to them from the Alarm monitoring, Monitoring, and Alarm report tasks.

Before you begin

Make sure that you have the Forward alarms user privilege.

What you should know

Forwarding an alarm does not remove it from your workspace. The alarm is forwarded to the user you selected, and one of you must acknowledge the alarm.

Procedure

  1. Under the alarm list, or in the alarm widget, click Forward alarm ().
  2. In the Select alarm recipients dialog box, select the destination user or user group.
  3. (Optional) Write a message to send with the forwarded alarm.
  4. Click Forward alarm.