Showing cardholder door-access history - CCURE 3.5

CCURE Access Control Plugin Guide 3.5

Applies to
CCURE 3.5
Last updated
2019-12-16
Content type
Guides
Guides > Plugin and extension guides
Language
English
Product
C•CURE 9000 Access Control
Version
3.5

When monitoring access control events, you can quickly see the previous doors at which the cardholder presented an access key and was either granted or denied access. By default, the last five doors are shown, but you can configure the plugin to show more or fewer.

Before you begin

What you should know

Tip: The Previous Doors list is used when operators are monitoring live events, and does not show all the doors a cardholder has accessed in the past. When you need to see all of the doors a specific cardholder accessed or tried to access, you can generate a Cardholders Activities report. See Investigating cardholder events

Procedure

To show previous door history for a cardholder from an access control event:

  1. From the Security Desk home page, open the Monitoring task or the Maps task, show the event pane, and then double-click a door access event.
    The door and the cardholder open in separate tiles.
  2. Double-click the tile that contains the name of the cardholder.
  3. Click the Previous doors tab.
    A list shows the previous doors at which the cardholder presented an access key, and was either granted or denied access.

To show more or fewer doors in the Previous doors list.

  1. From the Security Desk or Config Tool home page, click Options > CCURE 9000, and then change the value in Maximum number of doors.