When monitoring access control events, you can quickly see the previous doors at which the cardholder presented an access key and was either granted or denied access. By default, the last five doors are shown, but you can configure the plugin to show more or fewer.
Before you begin
- To see video from cameras at each door, link the cameras to the related CCURE door side. See Linking Security Center cameras to CCURE 9000 entities.
- Add the CCURE doors to the Event monitoring list. See Monitoring events.
What you should know
Tip: The Previous Doors list is used when operators are monitoring live
events, and does not show all the doors a cardholder has accessed in the past. When
you need to see all of the doors a specific cardholder accessed or tried to access,
you can generate a Cardholders Activities report. See Investigating cardholder events
Procedure
To show previous door history for a cardholder from an access control event:
To show more or fewer doors in the Previous doors list.