[KBA-01191] Impacnet Protocol Keyboards Do Not Function in Omnicast - Omnicastâ„¢ 4.8

series
Omnicastâ„¢ 4.8
revised_modified
2013-09-16

[KBA-01191] Impacnet Protocol Keyboards Do Not Function in Omnicast

This article explains why keyboards using the Impacnet protocol will not work when use with Omnicast.

Symptoms

CCTV keyboards that use the Impacnet protocol will not respond when used with Omnicast.

Cause

This is due to a coding issue.

Workaround

None

Status

A hotfix is available for Omnicast 4.8 SR4 (HF129030 or later). Please contact the Genetec Technical Assistance Center to obtain it.

This issue is resolved in Omnicast 4.8 SR5.