[KBA-01191] Impacnet Protocol Keyboards Do Not Function in Omnicast
This article explains why keyboards using the Impacnet protocol will not work when use with Omnicast.
CCTV keyboards that use the Impacnet protocol will not respond when used with Omnicast.
This is due to a coding issue.
A hotfix is available for Omnicast 4.8 SR4 (HF129030 or later). Please contact the Genetec Technical Assistance Center to obtain it.
This issue is resolved in Omnicast 4.8 SR5.