[KBA-78593] Panasonic cameras might experience delays in playing video or generating thumbnails in Security Desk
This article explains why Panasonic cameras might experience a delay when using video playback or generating thumbnails in Security Desk.
Video streams from Panasonic cameras might buffer continuously when playing videos and take a long time to generate thumbnails in the Archives task in Security Desk.
This problem affects all Panasonic units that record video in H.265 format.
A code defect causes this issue.
Change the recording stream to a video format other than H.265.
This issue is resolved in Security Center 5.6 SR4 CU3 and Security Center 5.7 SR2.