[KBA-78957] Edge playback and Forensic search task not working with Bosch units running firmware 6.50 or later
This article explains why edge playback and the Forensic search task in Security Desk do not work with Bosch video units that are running firmware version 6.50 or later.
Applies to: Security Center 5.7 SR4 - SR5
A firmware defect.
Downgrade the firmware version on your Bosch unit.
This issue is fixed in Security Center 5.7 SR6 and 5.8 GA.