Exporting video in Web Client - Security Center Mobile 4.1

Security Center Mobile User Guide for Web Client 4.1

Security Center Mobile 4.1

To create stand-alone video files that can be played without being connected to the Security Center Directory, you can export video from any task in Web Client that is displaying a playback video sequence in the canvas, or while viewing live video in the Monitoring task.

What you should know

You can only have two video exports executing simultaneously. If there are more than two exports currently underway, you receive a message saying that Mobile Server cannot perform your request.

If the camera was blocked by a user in Security Desk during the time range that you want to export, then you might not be able to export the video, depending on your user level.


  1. Do one of the following:
    • If you are using the Monitoring task, select a camera in a tile, and then in the dashboard, click Export ().
    • If you are using an investigation or maintenance task, select an item in the report pane, and then in the toolbar at the bottom of the window, click Export ().
    The Export video dialog box opens.
  2. In the Select camera section, choose a camera.
  3. In the Source column, select the source of the video recording.
    • Select All sources to ensure that you export the most complete segment of video. The export video file might consist of recorded video from multiple archiving sources.
    • If you want to export a video sequence with a specific resolution, frame rate, or a specific video stream, select the Archiver role that is configured to record with those settings. The video segment might not be complete if the Archiver you select was not recording the whole time.
  4. In the Start and End fields, set the export time range for the selected video sequence.
    NOTE: You receive an error message if the time range is longer than the maximum exported video length (minutes) specified in the Video settings page in Mobile Admin.
  5. From the Export format field drop-down list, select an export format.
  6. If you selected ASF (Advanced System Format), the select from the following options:
    Depending on the settings you select, exporting in ASF format may use a lot of CPU on your computer because the file conversion is done on the Mobile Server.
    Use following profile
    Select the compression profile. The bit rate (shown in brackets) indicates the quality of the exported video. The higher the bit rate, the better the quality and the larger the file size. The Description under the profile provides useful information to guide your choice.
    Export audio
    Turn this option on to include audio information in ASF and MP4 files.
    Display date and time on video
    Turn this option on to have the date and time overlaid on the exported video image.
    IMPORTANT: If you want to export with audio, make sure you select the highest quality profile for VBR (variable bit rate) broadband so there is no audio loss.
  7. If you selected G64 format and you want to set a password on the exported video files, then select the Encrypt files option.
    Selecting this option converts the exported video files into GEK format, which you must decrypt before viewing in Security Desk.
  8. Click Export ().
    While the video file is exporting, a progress bar appears at the top of the Browser window.

    • To hide the status bar, click Hide ().
    • To cancel the export, click Cancel ().
    The video file is exported, and is temporarily stored on the Mobile Server.