[KBA-79021] Enhanced PTZ auto-calibration not working for some Hanwha units in Security Center
This article explains why enhanced PTZ auto-calibration does not work properly for some Hanwha units in Security Center 5.4 to 5.7 SR5 or 5.8 GA.
In Security Center 5.4 to 5.7 SR5 or 5.8 GA, enhanced PTZ auto-calibration does not set the appropriate PTZ coordinates for some Hanwha unit models, such as SNP-6321H, SNP-L6233RH, and XNP-6320H.
A coding issue.
Upgrade to Security Center 5.7 SR6, or Security Center 126.96.36.199 or later.
This issue is fixed in Security Center 5.7 SR6 and 188.8.131.52.