[Video] Using Genetec Mission Control™ in Security Desk - Genetec Mission Control™ 2.7 - 2.13

series
Genetec Mission Control™ 2.7 - 2.13
revised_modified
2020-10-27

[Video] What is Genetec Mission Control™

Use this video to learn about the Genetec Mission Control™ software package is, what it can do, and how the decision support system can help your security operations center.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Genetec Mission Control™ tasks in Security Desk

Use this video to learn about the various Genetec Mission Control™ tasks in Security Desk and how you can use them to manage incidents.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Incident monitoring task user interface tour

Use this video to get an overview of the Incident monitoring task in Security Desk and all its functionality.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Customize the view of your Incident monitoring task

Use this video to see how you can personalize your Incident monitoring task view in Security Desk.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Triggering incidents in Genetec Mission Control™

Use this video to see how Genetec Mission Control™ can be used to trigger various types of incidents automatically or manually.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Incident ownership in Genetec Mission Control™

Use this video to understand the concept of incident ownership inGenetec Mission Control™.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Incident states in Genetec Mission Control™

Use this video to understand the concept of incident states and how to manage them in the Incident monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Overview information for Genetec Mission Control™ incidents

Use this video to see how you can modify the overview information for an incident in the incident details pane in the Incident monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Responding to standard operating procedures for incidents

Use this video to learn about responding to user procedure steps for a Genetec Mission Control™ incident.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Latest activity log forGenetec Mission Control™ incidents

Use this video to learn how the Latest activity log in the incident details pane makes collaboration for incident resolution easier.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Linking related Genetec Mission Control™ incidents

Use this video to learn how you can see similar incidents or link related incidents to the current active incident in the Incident monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Attaching entities to Genetec Mission Control™ incidents

Use this video to learn how you can see or link entities to the current active incident in the Incident monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Viewing documents attached to Genetec Mission Control™ incidents

Use this video to learn how you can see documents specific to an active incident in the Incident monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Setting and managing incident reminders

Use this video to learn how you can set and manage incident reminders in the Incident monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Incident management using the Monitoring task

Use this video to learn how you can manage Genetec Mission Control™ incidents using the Monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Grouping and sorting incidents in the incident list

Use this video to learn how you can group, sort and search Genetec Mission Control™ incidents in the Incident monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Filtering the incident list

Use this video to learn how you can mange your incident list view using the view filter in the Incident monitoring task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Response and resolution timers of incidents

Use this video to learn about incident response and resolution timers, and notification tray messages for the same.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Working with profiles

Use this video to learn about profiles for Genetec Mission Control™ incidents.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Genetec Mission Control™ incident reports

Use this video to learn about generating and viewing Genetec Mission Control™ incident reports.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Exporting incident list reports

Use this video to learn how to export information generated in an incident report and the various available formats.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Exporting incident information

Use this video to learn how to save all the details of an incident from the Incident monitoring or the Incident report task.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Creating and using report templates

Use this video to learn how to create and use report templates for generating Genetec Mission Control™ incident reports.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.

[Video] Profile reports in Genetec Mission Control™

Use this video to learn how to investigate and audit profile assignments.

NOTE: Although we do our best to keep our videos current, the information presented in this video might become outdated with each new release. If you find anything wrong with this video, feel free to contact us.