Workflow for Genetec Patroller™ Standalone Enforcement - Genetec Patroller™ 6.5

Genetec Patroller™ Standalone User Guide 6.5

Applies to
Genetec Patroller™ 6.5
Last updated
2020-05-15
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Patroller™
Version
6.5

This section provides an overview of a typical Genetec Patroller™ Standalone workflow.

Before you begin your patrol

These are the common tasks to perform before you begin patrolling. If you can’t complete the tasks on this checklist, contact the Genetec Patroller™ administrator before starting your patrol.

Task Description Where to find more information
  • Start Genetec Patroller™
Start the Genetec Patroller™ application.
  • Check your plate lists in Genetec Patroller™
You must import your hotlists and permit lists in the Genetec Patroller™ application to receive alerts for hotlist and permit hits. Once a list has been imported, Genetec Patroller™ will update the list automatically every 60 seconds or when the Genetec Patroller™ application is restarted.
  • Check cameras
Check the video feed of the Sharp(s) to see that they are working.
  • Check Genetec Patroller™ connection status
If the status indicator on the notification bar is red, it means there’s an error with Genetec Patroller™. Tap the indicator for more information.

During your patrol

The tasks to perform during a patrol depend entirely on the situations you encounter. Generally, you’ll respond to hotlist and permit hits, add or manage New wanted entries, perform Manual capture when needed, and so on.

Task Description Where to find more information
  • Respond to hotlist and or permit hits
Hotlists contain information on stolen vehicles, scofflaw suspects, amber alerts, and so on. Permit lists contain information on vehicles that are permitted to park in designated areas. About the Hits button in Genetec Patroller™
  • Manually add a new wanted vehicle
A vehicle that isn’t on an imported hotlist can be entered as a New wanted vehicle any time during your shift. Adding New Wanted plates in Genetec Patroller™
  • Manually capture a plate
Capture a plate manually, such as when a plate isn’t in the Sharp camera’s field of view. Manually capturing license plates in Genetec Patroller™
  • Perform past read matching
Match previously captured reads with a new or updated hotlist. Performing past read matching in Genetec Patroller™

After your patrol

These are the tasks to perform after you’ve finished patrolling.

Task Description Where to find more information
  • Review acknowledged hits
Review the hits you enforced or did not enforce during your patrol. Reviewing acknowledged hits in Genetec Patroller™
  • Offload data
Depending on how your system is configured, offloading might occur when you exit the Genetec Patroller™ application. Offloading your data to an XML file in Genetec Patroller™
  • Exit Genetec Patroller™
Depending on how your system is configured, Genetec Patroller™ may exit automatically after an offload. Exiting Genetec Patroller™