Notification bar in Genetec Patroller™ - Genetec Patroller™ 6.5

Genetec Patroller™ Standalone User Guide 6.5

Applies to
Genetec Patroller™ 6.5
Last updated
2020-05-15
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Patroller™
Version
6.5

The Genetec Patroller™ notification bar reflects the mode you are working with and displays useful information such as the time/date, the Genetec Patroller™ name, and so on. Icons also exist to help you determine if there are connection issues or if there are still plate reads pending for offload.

The appearance of the notification bar varies depending on which Genetec Patroller™ mode you are working in and how Genetec Patroller™ is configured. If you are not using a GPS device, the GPS connection status icon won’t appear, just as the Security Center connection status icon won’t appear when you are working with Genetec Patroller™ Standalone. The following example, illustrates the notification bar in Law Enforcement mode.

A Plate link icon The icon shows whether or not Genetec Patroller™ is using Plate link to share plate reads with other patrol vehicles.
  • When you enter an overtime zone or select a permit, a Downloading reads message is displayed. To ensure that all violations are detected, it is recommended that you wait until the # reads downloaded message is displayed and the Plate link icon displays a check mark () before continuing the patrol.
  • Arrows on the Plate link icon indicate whether plate reads are being uploaded or downloaded (). If plate reads are buffered in the system, a number indicates the number of reads that are awaiting transmission ().
B Camera connection status icon The icon changes color depending on the connection status of your cameras. If Genetec Patroller™ loses the connection to a camera, a sound alerts you of the change and the icon turns red. The icon will also indicate how many cameras are not connected. Tap the icon to open the Status window for more information about the problem.
C GPS connection status icon The icon changes color depending on the connection status of your GPS device. If Genetec Patroller™ loses its connection to the GPS device, a sound alerts you of the change and the icon turns red. Tap the icon to open the Status window for more information about the problem.
NOTE: If no GPS is being used this icon does not appear.
D Security Center connection status icon (not applicable to Genetec Patroller™ Standalone) The icon changes color depending on the connection status of Security Center. If Genetec Patroller™ loses its connection to Security Center, a sound alerts you of the change and the icon turns red. Tap the icon to open the Status window for more information about the problem.
E Error message icon Indicates there is an error message waiting with more information. Tap the icon to open the Messages tab on the Status page for more information about the error. Once you’ve tapped the icon it will disappear from the notification bar.
NOTE: The connection status icons are always displayed in the notification bar, but the Offload icon () is only displayed when an offload from a previous session was not complete. You can click the icon in the notification bar to perform the offload immediately or wait until a later time to do it. Note that this icon is not applicable to Genetec Patroller™ Standalone systems.