[KBA-01119] Basler BIP2-D1300C-DN Goes Offline after Motion Is Detected
This article explains why a Basler BIP2-D1300C-DN unit may go offline in Omnicast after it detects motion.
When running hardware (unit) motion detection on a Basler BIP2-D1300C-DN (with firmware 3.60), the unit will stop responding and turn red in Omnicast once motion is detected.
Motion threshold values are incorrectly applied by the software.
Reboot the unit.
A hotfix is available for Omnicast 4.8 SR1 HIP2 (HF86035). Please contact the Genetec Technical Assistance Center to obtain it.
This issue is resolved in Omnicast 4.8 SR2.