[KBA-00239] Save snapshot button not working for some cameras in Omnicast™
This article explains why the "Save a snapshot of the current frame" button might not work for some cameras in Omnicast™.
The Save a snapshot of the current frame button does not work from the Live Viewer or the Archive Player for some cameras.
- The filepath and image format for snapshots are not specified in the client application in .
- Special characters are being used in the camera name, which is a Micosoft Windows limitation. Characters that must be avoided are: : \ / : * ? ' < > |
- Specify the filepath and image format for snapshots in the client application in .
- Ensure that the camera name does not contain any special characters.