Activating your Security Center license on an appliance in the SV Control Panel - SV Control Panel | Streamvault

Streamvault™ Appliance User Guide

Applies to
SV Control Panel | Streamvault
Last updated
2023-11-03
Content type
Guides > User guides
Language
English
Product
Streamvault™

The Streamvault Control Panel activation wizard helps you activate your Security Center license on your Streamvault™ appliance.

Before you begin

  • Connect your appliance to the internet.
  • Make sure you have the System ID and password that was sent to you after you purchased your license.

What you should know

  • This task only applies to appliances with an internet connection. For an appliance without internet, manually activate your Security Center license from Server Admin.
  • You only need to activate the Security Center license on the appliance that hosts the Directory role, not on appliances that are expansion servers or workstations.

Procedure

  1. From the SV Control Panel, click The system is not activated. Click here to activate.
    The Streamvault Control Panel activation wizard opens.
    NOTE: If you see the message Internet access is required for activation, your appliance is not currently connected to the internet. Either connect your appliance now, or manually activate your license from Server Admin.
  2. On the Activation page, click System ID and click Next.
  3. On the System ID page, enter your System ID and password and click Next.
  4. On the Summary page, verify that the System ID is correct and click Activate.
    The Result page opens and indicates that activation was successful.
  5. Click Next.
  6. (Optional) On the Updates page, do one of the following:
    • If no updates are available, click Open Security Center installer assistant.
    • If updates are available, click View updates to open the Genetec™ Update Service and install the updates.
    • If the update check failed because the Directory is unresponsive, click Open Server Admin and make sure that the Directory is ready.
    NOTE: If the Genetec Update Service was not ready at the moment, the update check might fail with the message Unable to check for updates at this time. We'll try again later.
  7. On the Additional features page, enable or disable Synergis™ Softwire and Genetec™ Mobile.
    These features are only displayed if they are installed on your appliance. The Genetec Mobile feature is only available for Security Center 5.8 and earlier.
  8. Close the Streamvault Control Panel activation wizard.