Integration overview for the Otis Compass plugin - Otis Compass 3.2

Otis Compass Destination Dispatch Plugin Guide 3.2
Applies to
Otis Compass 3.2
Last updated
2023-10-12
Content type
Guides > Plugin and extension guides
Language
English
Product
Otis Compass
Version
3.2

You can integrate Otis CompassPlus™ Destination Management system into Security Center using the Otis Compass plugin by following a sequence of steps.

The following table lists the tasks required for the integration with Security Center, and how to verify that the integration was successful.
Step Task Where to find more information
Understand prerequisites and key issues before deploying
1 Learn what you can do using the plugin.
2 Before installing the plugin, read the release notes to learn about the new features, the known issues, and the limitations.
3 Learn about the different components and how they connect together.
4 Ensure that the server where the plugin will be installed meets the recommended system requirements and is running a compatible version of Security Center.
Prepare Security Center
5 Verify that the Security Center license has a valid certificate for the plugin. Go to the Config Tool home page, click About > Certificates, and confirm that Otis Compass is in the list.
  • Your license information is included in the license update email that we sent you. This email includes links to the download package and other license information.
  • If you need to acquire a license, see License options for Otis Compass system integration.
6 Ensure that the server hosting the plugin is configured using networking best practices.
Deploy the plugin
7 On your Security Center server and Security Desk workstations, download the plugin and install it.
8 As the server that you installed the Otis Compass plugin on has multiple network interface cards (NIC), you must add a network route for multicast traffic.
  • For information about adding networks in Security Center, see the Security Center Administrator Guide.
9 Grant users the privileges that they need to use the plugin.
  • Administrators need the Add roles, Delete roles, and Plugins privileges.
  • Plugin-specific privileges are also required.
10 In Config Tool, create the Otis Compass plugin role.
11 Configure the database settings for the plugin.
Integrate the Otis System with Security Center
12 Connect Security Center to the Otis CompassPlus destination management system.
13 Synchronize Otis destination entry devices with Security Center
14 Apply Security Center access control rules to Otis destination entry devices
15 Set up your building in Security Center
16 Configure your cardholder settings.
Confirm that the integration works as expected
17 In Security Desk, confirm that you can dispatch the elevators, lock and unlock floors.
18 Confirm that you see events from the Otis CompassPlus™ system in the supported reports.