[KBA-01233] Audio delay between PC microphone and Canon VB-H41 speaker - Omnicast™ 4.8

series
Omnicast™ 4.8
revised_modified
2013-11-01

[KBA-01233] Audio delay between PC microphone and Canon VB-H41 speaker

This article explains why there is a delay between the time you speak into a PC microphone and the moment you can be heard through a Canon VB-H41's speaker.

Symptoms

When speaking through a PC microphone, there is a 2-second delay before the audio emerges from the speaker on a Canon VB-H41 camera.

Cause

Incoming audio packets from the client application are dropped.

Workaround

None

Status

A hotfix is available for Omnicast™ 4.8 SR4 (HF129786 or later). Contact the Genetec™ Technical Assistance Center to obtain it.

This issue is resolved in Omnicast™ 4.8 SR5.