Troubleshooting: Cannot review acknowledged hits in Genetec Patroller™ - Genetec Patroller™ 6.5

Genetec Patroller™ MLPI User Guide 6.5

Applies to
Genetec Patroller™ 6.5
Last updated
2020-06-05
Content type
Guides
Guides > User guides
Language
English
Product
Genetec Patroller™
Version
6.5

If you cannot review acknowledged hits, you can troubleshoot the issue.

What you should know

CAUSE: The Enable reviews setting may be turned off (it is on by default).

Procedure

  1. Open Genetec Patroller™ Config Tool.
  2. Select User interface.
  3. On the General tab, turn on the Enable reviews setting.