[KBA-74242] Bosch encoders using MPEG-4 streams lose their stream usage settings in Security Center 5.4 - Security Center 5.4

series
Security Center 5.4
revised_modified
2016-09-27

[KBA-74242] Bosch encoders using MPEG-4 streams lose their stream usage settings in Security Center 5.4

This article explains why Bosch encoders might lose their MPEG-4 stream settings when Archiver role failover is configured on your system in Security Center 5.4.

Symptoms

If Archiver role failover is configured on your system, and you are using a Bosch camera that is configured to only use MPEG-4 camera streams, the following might occur:
  • The Stream usage section on all MPEG-4 camera streams changes to OFF when the Archiver restarts.
  • The affected video streams reference the H.264-1 camera stream, even if the camera does not have H.264 streams.
  • The camera is yellow (Transmission lost).

Stream usage

Cause

This issue is caused by an invalid stream configuration that is pushed to the camera when Archiver role failover is configured on your system .

NOTE: This behavior is specific to MPEG-4 camera streams; the issue does not occur when using H.264 camera streams.

Workaround

None

Status

This issue is resolved in Security Center 5.4 SR3 CU1.