[KBA-79037] Sipelia™ Client not loading in Security Desk
This article explains why Sipelia™ Client 2.10 GA might not load in Security Desk.
After installing Sipelia™ Client, the call panel and other Sipelia™ components are not available in Security Desk.
A coding issue. The Windows Audio service is disabled by default in recent Windows versions.
- On the server or workstation where you installed Sipelia™ Client, open Windows Services.
- Right-Click the Windows Audio service and click Properties.
- In the General tab, set the Startup
type option to Automatic and click .
- Close and reopen Security Desk.
This issue will be fixed in Sipelia™ 2.11 GA.