Installing the cumulative hotfix in Silent Mode - Genetec Mission Control™ 2.12.0.4

Genetec Mission Control™ Release Notes 2.12.0.4

series
Genetec Mission Control™ 2.12.0.4
revised_modified
2019-11-12

The cumulative hotfix can be installed using a command line, without any prompts or visual feedback.

Before you begin

Ensure that Genetec Mission Control™ 2.12 software is installed.

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NOTE: 2.12.0.4 can be installed on top of previous hotfixes.

Procedure

  1. Copy the .zip file that contains the hotfix installation files to any folder on the computer that you are updating.
  2. Extract the .exe from the .zip file.
  3. Close all Genetec Inc. applications, such as Config Tool and Security Desk.
  4. Open a command prompt with elevated privileges as administrator.
  5. At the elevated command prompt:
    1. If you are updating your main server, stop the Genetec™ Server service by entering: net stop GenetecServer
    2. Start the installer by entering: <NAME_OF_HOTFIX>.exe” /s /v”/qn”
      You can change to the directory where the .exe file is located before running the command, or you can specify the absolute path of the .exe file in the command as follows:
      “C:\Genetec\<NAME_OF_HOTFIX>.exe” /s /v”/qn”
    3. If you stopped the Genetec™ Server service, restart it by entering: net start GenetecServer
    NOTE: The system restarts automatically to complete the installation.