Known issues in Genetec Patroller™ 6.5 SR3 - Genetec Patroller™ 6.5 SR3

Genetec Patroller Release Notes 6.5 SR3

series
Genetec Patroller™ 6.5 SR3
revised_modified
2019-08-16

Known issues are software issues that have been discovered in the current release or a previous release, and have not yet been resolved.

Genetec Patroller™ 6.5 includes the following known issues:

Issue Description
2208834 For Genetec Patroller™ installations that are configured to auto-enforce permit hits, when the system performs a last chance lookup, the status of the plate read is set to Enforced. Because the hit is the result of a last chance lookup, the status should be Not enforced.
1748095 For patrol vehicles that are configured to send live reads, hits, and positions to the server, when an offload is then performed manually, some offload files might not be processed by the LPR Manager.
1037494 If the cellular connection between Genetec Patroller™ and Security Center is lost, there is a short delay before GNSS positions are buffered. This can result in a lost positioning during LPR route playback. This issue is not present when offloading at the end of a patrol, but effects Patroller systems that are configured to send Patroller positions live to Security Center Server.
Workaround: You can correct the displayed route by offloading Patroller data at the end of the patrol.
473328 In the Patroller UI, some buttons, fields names, and messages are not translated into the supported languages.