[KBA-78384] Unable to export video using Web Client - Security Center 5.6 GA - 5.6 SR3

series
Security Center 5.6 GA - 5.6 SR3
revised_modified
2017-11-29

[KBA-78384] Unable to export video using Web Client

This article explains why video exports might fail when using the Web Client.

Symptoms

You might receive the following error message when exporting video through the Web Client:

WebClientExport

Cause

When camera names contain special characters that are considered invalid by the application, this error occurs.

Workaround

Remove all invalid characters from camera names so that the video export succeeds.

Status

This issue is resolved in Security Center 5.6 SR4 and later.