From the Security Desk Maps task, you can acknowledge gunshot detection alarms directly from a map, or you can acknowledge gunshot detection and sensor health alarms from the Alarms pane.
What you should know
Sensor health alarm icons turn back to green automatically.
To acknowledge a gunshot detection alarm from a map:
From the map, right-click a sensor that is in an alarm state, and do one of the
- Click Acknowledge alarm to acknowledge only the alarm triggered by that sensor.
- Click Acknowledge all SDS gunshot alarms to acknowledge all active gunshot detection alarms at the same time.
To acknowledge a gunshot detection or sensor health alarm from the Alarms pane:
- From the Maps toolbar, click Alarms ().
- In the Alarms pane, right-click an alarm, and then select an acknowledgment option.
For more information on alarm acknowledgment, see Acknowledging alarms.