[KBA-78986] Multicast not working for Axis 216FD video units - Security Center 5.5 - 5.7 SR5

series
Security Center 5.5 - 5.7 SR5
revised_modified
2019-05-30
TFSnum
2177074

[KBA-78986] Multicast not working for Axis 216FD video units

This article explains why multicast streaming is no longer available for an Axis video unit after reconnecting the unit in Security Center.

Applies to: Security Center 5.5 - 5.7 SR5

Symptoms

When your Axis video unit was added to the Archiver role, multicast streaming worked. After reconnecting the video unit in Security Center, multicast streaming is no longer available.

Cause

A coding change to video codecs.

Workaround

Delete and then re-add the video unit in Config Tool.

Status

This issue will be fixed in Security Center 5.7 SR6.