[KBA-79018] AutoVu™ Free-Flow Dashboard not displaying in the Parking occupancy task in Security Desk - Security Center 5.8.1.1 | AutoVu™ Free-Flow Dashboard

series
Security Center 5.8.1.1 | AutoVu™ Free-Flow Dashboard
revised_modified
2019-12-13
TFSnum
2359730

[KBA-79018] AutoVu™ Free-Flow Dashboard not displaying in the Parking occupancy task in Security Desk

This article explains why the AutoVu™ Free-Flow Dashboard might not display in the Parking occupancy task in Security Desk.

Symptoms

When you upgrade to Security Center 5.8.1.1, the AutoVu™ Free-Flow Dashboard does not load properly in the Parking occupancy task in Security Desk. The following error message is displayed:
No view associated to the page.

Cause

The Security Center 5.8.1.1 patch file is missing the Genetec.Sdk.Controls.dll file. Because the DLL was not patched, it is preventing the web page from displaying in the Parking occupancy task.

Workaround

Install Hotfix 2362123, which is available from GTAP.
IMPORTANT: If the error is still displayed after you apply the hotfix, close the Parking occupancy task and open it again to see the dashboard.

Status

This issue will be fixed in Security Center 5.8.1.2.