Creating and downloading Genetec Clearance™ account connection settings - Security Center Interview Room 3.0

Security Center Interview Room User Guide 3.0

Security Center Interview Room 3.0

Before you can connect the application to your Genetec Clearance™ account, you must create a service. This service is used to authenticate the communication between your Security Center system and the Genetec Clearance™ web application.

Before you begin

Create the plugin role.

What you should know

You must be an account administrator to create a service.


  1. In the Genetec Clearance™ web application, log on to your Genetec Clearance™ account.
  2. Click Configurations > Users > > Service.
  3. Enter a name for the service.
  4. (Optional) Add any groups that you require.
    The list of groups determines which users can access exported video if they are not associated with a case.
  5. Click Save.
  6. Click Download Configuration to save a copy of the .json configuration file.