Configuring the Genetec Clearance™ connection - Security Center Interview Room 3.0

Security Center Interview Room User Guide 3.0

Security Center Interview Room 3.0

If you plan to upload interview sessions to Genetec Clearance™, you must configure the Interview Room Manager role to connect to Genetec Clearance™, and specify a temporary folder to process the files.


  1. From the Config Tool home page, open the Plugins task.
  2. In the Plugins task, select the Interview Room Manager role from the entity browser, and click the Clearance connection tab.
    NOTE: The Interview Room Manager role enters a warning state if the Genetec Clearance™ connection is not configured or invalid.
  3. Click the ... button and select the .json configuration file containing your account connection settings.
  4. Click Apply.
    The configuration field shows the Tenant ID from Genetec Clearance™.

  5. Click the Properties tab.
  6. If required, change the location of the temporary folder.
    NOTE: By default, the temporary folder is found in C:\ProgramData\Genetec Interview Plugin.
  7. Click Apply.