[KBA-01253] High CPU Usage when Viewing Several Cameras in Security Desk - Security Center 5.2

series
Security Center 5.2
revised_modified
2013-12-02

[KBA-01253] High CPU Usage when Viewing Several Cameras in Security Desk

This article explains why Security Desk might use a lot of CPU resources when viewing multiple cameras simultaneously, resulting in a sluggish workstation.

Summary

When viewing multiple simultaneous camera streams in Security Desk, the workstation becomes sluggish and, sometimes, unresponsive. Investigating in Task Manager shows that CPU usage is constantly at or beyond 80%.

More Information

This can occur when the DirectX, .Net Framework, and graphics card drivers are not running the latest versions. Users should upgrade these to avoid issues.

Please refer to the manufacturer's instructions for upgrading graphics card drivers.NOTE: To upgrade an Nvidia graphics card driver, you must uninstall the previous one beforehand.