Movement grid not shown in KiwiVision™ video analytics - KiwiVision™ 4.0 GA

KiwiVision™ Video Analytics Guide 4.0 GA

series
KiwiVision™ 4.0 GA
revised_modified
2018-11-05

The movement grid is not shown in the intrusion detector Areas tab.

Cause

The movement grid is not shown in the video when Show movement grid () is activated.

You might encounter one or more of the following symptoms:
  • The movement grid is missing.

  • The movement grid analytics data overlays are missing. This includes active alerts, velocity, path deviation, travel distance, and other analytics information.

  • The alert bar (blue) is missing.

    or

  • Stream Processor memory dumps might be filling your hard drive program data directory (C:/ProgramData/Genetec/Dumps).
    NOTE: The location of these dumps can vary depending on your installation.
These issues are typically caused by problems with the configuration.

Solution

Contact Genetec™ Technical Support.