[KBA-00108] How to test network connectivity for encoders in Omnicast™
This article explains how to test network connectivity between the Archiver server and an encoder in Omnicast™.
You are experiencing random issues with video encoders, such as:
- Temporary video loss for live and recorded video
- Units are constantly lost and re-detected.
There might be an issue with your network connection.
Run a simple ping test that will log and inform you of any network connectivity issues, using the Pinglog.bat batch file.
- Download pinglog.bat.
- Open a Windows Command Prompt and type: pinglog [IP_ADDRESS] [# of Echo
Requests]This command runs echo requests to the IP Address of the encoder you specified, and logs if network connection was lost. By default, 4 echo requests are sent, on average 1 echo per second.Example: If you want the ping test to run for 2 hours, then enter: pinglog 192.168.1.1 7200
If you lost network connection to the encoder, a request timed out message is displayed. You can obtain the 10 last logs from c:\pinglog*.txt.