[KBA-77995] Panasonic cameras appear offline in Security Center even though they are accessible through their web pages
This article explains why Panasonic cameras are sometimes displayed as being offline in Security Center even though they can be pinged and their web pages are accessible from the Archiver server.
Security Center displays Panasonic cameras as offline even though the cameras can be successfully pinged and their web pages are accessible from the Archiver server. Powering the unit off and on again does not bring the unit back online in Security Center.
The unit enters an invalid state because its capabilities were accessed before they were received.
Restart the Archiver.
This issue is resolved in Security Center 5.4 SR3 CU11, 5.5 SR5 CU7, 5.6 SR3, and later.