Supported upgrades from earlier versions of Synergis™ Softwire - Synergis™ Softwire 11.0.1

Synergis™ Softwire Release Notes 11.0.1

series
Synergis™ Softwire 11.0.1
revised_modified
2020-10-19

Security appliances running an earlier version of Synergis™ Softwire can be upgraded to Synergis™ Softwire 11.0 using Synergis™ Appliance Portal.

WARNING: After upgrading to 11.0.0, you cannot revert to an earlier version. Consider backing up your Synergis™ Softwire unit configuration before upgrading.

Finding the production image version of your Synergis™ appliance

The upgrade path you must follow depends on the production image version of your Synergis™ appliance. You can find the production image version of your Synergis™ appliance in Synergis™ Appliance Portal. Click Maintenance > System status > Unit.

For more information, see Viewing system information on the Synergis™ units.

Upgrading from production image 4.x

The upgrade path you must follow depends on the Synergis™ Softwire version currently on your appliance.
Upgrading from Synergis™ Softwire 10.7 through 10.11
Synergis™ appliances running Synergis™ Softwire 10.7 through 10.11 can be upgraded directly to Synergis™ Softwire 11.0 using Synergis™ Appliance Portal. For more information, see Updating firmware on the Synergis™ appliance.
Upgrading from Synergis™ Softwire versions below 10.7
To upgrade a Synergis™ unit running a Synergis™ Softwire version below 10.7 to version 11.0:
  1. Upgrade to version 10.7.
  2. Upgrade to version 11.0.

Upgrading from production image 3.x

The upgrade path you must follow depends on the Synergis™ Softwire version currently on your appliance.

For more information, see Upgrading Synergis™ appliances with production image 3.x.

Upgrading from SMC firmware

Synergis™ Master Controller appliances cannot be upgraded to Synergis™ Softwire 11.0. The latest Synergis™ Softwire version supported by Synergis™ Master Controller appliances is 10.11.

Upgrading a Streamvault™ appliance

Streamvault™ appliances can be upgraded directly to Synergis™ Softwire 11.0. Use Security Center Installshield to upgrade an SV appliance.
NOTE: You must select Allow local access only in the installer options.