When the Show movement grid option is enabled on the Areas page of an analytics scenario, the movement grid is not displayed.
- The movement grid is missing.
- The movement grid analytics data overlays are missing. This includes active alerts,
velocity, path deviation, travel distance, and other analytics information.
- The alert bar is missing.
CauseThese issues are typically caused by problems with the configuration.
SolutionStream Processor memory dumps might be created in your hard drive program data directory (C:/ProgramData/Genetec/Dumps).
NOTE: The location of these dump files vary depending on your installation.Look for the latest dump files that have Genetec.Plugins.Kiwi.StreamProcessor.exe_XXX or GenetecPlugin.exe_XXX included in the file name, and send the files to Genetec™ Technical Support.