To help you troubleshoot issues with video units, you can run a network trace directly from Config Tool even if you do not have a network packet analyzer installed on your computer.
What you should know
- Security Center uses WinPcap library to capture the network trace.
- To read these network packet data files (.pcap), you must have a compatible network packet analyzer installed, such as Wireshark.
- On the Config Tool home page, open the Video task.
From the entity tree, select video units to analyze.
Tip: Press the Ctrl key to perform a multiple-selection.
Right-click your selection and click
(Optional) Click Advanced settings () to change the default
settings for a particular capture.
- Capture filter
- Select the type of traffic you want to capture.
- All traffic
- Capture everything between the video unit and the Archiver.
- TCP & HTTP
- Capture only TCP and HTTP traffic between the video unit and the Archiver. This eliminates other traffic like UDP.
- Custom filter. Use the same syntax as for Wireshark.
Example: host 10.1.1.1 and not udp.
- Maximum file length
- Maximum duration of the capture (default=10 minutes).
- Maximum file size
- Maximum size of the captured data file (default=15 MB).
- Use file rotation
- OFF (default): The capture stops when either the maximum file length or the maximum file size is reached, whichever comes first.
- ON: The capture lasts up to the maximum file length. A new file is created every time the maximum file size is reached, but only the last two are kept.
Do one of the following:
- Click Start capture () to start a specific capture.
- Click Start all captures () to start all configured captures.
- Click Close when you finish.
- <address> is the IP address of the video unit.
- <date> is the capture start date in the 'yy-mm-dd' format.
- <time> is the capture start time in hours, minutes, and seconds.
- <sequence> is the file sequence number. NOTE: When file rotation is turned on, it indicates how many files were created during the capture event. Only the last two are kept. Otherwise, it stays at '0001'.