[KBA-01011] Archiver Service May Restart when Discovering Bosch Units - Omnicastâ„¢ 4.8

series
Omnicastâ„¢ 4.8
revised_modified
2012-07-19

[KBA-01011] Archiver Service May Restart when Discovering Bosch Units

This article explains why the Archiver service restarts when Bosch units are discovered.

Symptoms

The Omnicast Archiver service may restart continuously after discovering Bosch units.

Cause

The Archiver service tries to initialize the audio encoder from the unit before the video encoder entity.

Workaround

None

Status

A hot fix is available for Omnicast 4.8 SR1 (HF79776 or newer). Please contact the Genetec Technical Assistance Center to obtain it.

This problem will be resolved in Omnicast 4.8 SR2.