About Federation™ users and remote monitoring users in Stratocast™ - Stratocast™

Stratocast Integrator Guide

series
Stratocast™
revised_modified
2020-06-04

Although the Federation™ user feature and remote monitoring user feature are similar in concept, and both use the Federation™ role in Security Center, they each have a specific function.

When to add Federation™ users

If your clients have a Security Center system and want to view their Stratocast™ cameras from their local installation of Security Desk, you can add them as Federation™ users. For example, as shown in the following image, if your client has two separate Security Center systems, one that is in Ottawa and the other in Vancouver, you can add a Federation™ user for both systems. As a result, both Federation™ users can view their remote camera in Yellowknife through their respective Security Desk applications. You can add an unlimited number of Federation™ users per client account.

When to add Federation™ users

When to add remote monitoring users

If you want an integrator to monitor their client's premises and manage their client accounts remotely, you can add them as a remote monitoring user. For example, as shown in the following image, if you have a client that has a camera in Yellowknife and the client does not want to monitor their premises, you can offer to monitor their premises as a service. You can monitor their premises, even if your integrator, Charles, is located in Toronto. By using the Federation™ role in Security Center, you can add Charles as a remote monitoring user. As a result, Charles can view his client's camera in Yellowknife through his local Security Desk application. You can only add one remote monitoring user per client account.
NOTE: The integrator user and integrator administrator user levels can add remote monitoring users. Client administrators can also add a remote monitoring user if Stratocast™ support have enabled the function for the client account(s).

When to add remote monitoring users