If a device is no longer required or is in an error state, you can delete it so that it is permanently removed from the client’s list of devices.
What you should know
When you are adding a video unit to a client account, the video unit's associated cameras are placed in the Error state if the video unit’s information (such as its serial number) is not valid. Cameras that are in the Error state can only be deleted. Also, through the camera’s Edit page, you can only delete cameras that are in the Error state or the Enrolled state.
Devices that have one or more system events associated with them can be deleted or modified. Once a device is deleted, the system events for that device are also deleted and no longer appear on the Health monitoring page and in the health dashboard.
Procedure
Results
Example
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.