This section explains how to upgrade Genetec Patroller™ on your in-vehicle computer.
Before you begin
- Read the following Release Notes for any known issues and other information about
the release:
- AutoVu™ SharpOS Release Notes
- Genetec Patroller™ Release Notes
- Security Center Release Notes
- Offload any remaining data in the Genetec Patroller™ database.
- Close Genetec Patroller™ and Genetec Patroller™ Config Tool.
- If Genetec Patroller™ is installed or upgraded by users who are not logged in as Windows administrators, you must ensure that these users have access rights to the Genetec Patroller™ installation folder. Note that the name of the folder changes with each major release.
- If you are running a 32-bit version of SQL Server on a 64-bit operating system, uninstall the 32-bit version of SQL Server and install the version packaged with the Genetec Patroller™ installer. This is necessary so that the system can enable FILESTREAM.
What you should know
Procedure
Results
The Genetec Patroller™ upgrade procedure is complete.
After you finish
- If you did not allow the setup program to create firewall rules, open the default Patroller ports.
- Upgrade Plate Reader on the mobile Sharp units (described in a separate document). For more information, contact your Genetec representative.
- The following Genetec
Patroller™ settings are
reset to their factory defaults after upgrading:
- Genetec Patroller™ window behavior
- The Genetec Patroller™ window’s initial size, position, and state (normal, minimized, maximized) are reset. You re-size and re-position the window manually, and you configure the window’s state from the User interface section in Genetec Patroller™ Config Tool.
- Map rotation behavior
- The option to have the Genetec Patroller™ icon or the map rotate with vehicle movement is reset. You can configure this setting from Patroller’s Options tab.
- Main window display
- The option to display the map or the vehicle’s context image in the Genetec Patroller™ main window is reset. You can configure this setting by clicking the thumbnail map or image in the Genetec Patroller™ information panel.
- Initial GPS position
- The Patroller’s initial GPS position is reset. This will automatically be adjusted as the Genetec Patroller™ vehicle starts moving.
- MLPI Selection type
- (Mobile License Plate Inventory only) The way you patrol a parking facility in MLPI is reset. You can choose between Route or Configuration when selecting a parking facility in Genetec Patroller™.
- Genetec Patroller™ location display
- How Genetec Patroller™ displays the vehicle’s current location is reset. You can tap the address in the notification bar at the top of the Genetec Patroller™ window to toggle between displaying the reverse-geocoded address or GPS coordinates.
- You can refer to your old Genetec Patroller™ configuration files to update the current Genetec Patroller™ settings. The files are located on the in-vehicle computer at the default location C:\Program Files\Genetec AutoVu X.Y\MobileClient\OldConfigFiles. The configuration files from the earlier versions remain in their original directory.
- If you’re using maps, you’ll need to install and configure BeNomad maps because MapInfo is no longer supported.