[KBA-78959] Missing incident workflows after upgrading from Genetec Mission Control™ 2.4 SR2 to 2.9 GA - Genetec Mission Control™ 2.9

series
Genetec Mission Control™ 2.9
revised_modified
2018-10-09

[KBA-78959] Missing incident workflows after upgrading from Genetec Mission Control™ 2.4 SR2 to 2.9 GA

This article explains why your incident workflows might be empty after upgrading from Genetec Mission Control™ 2.4 SR2 to 2.9 GA.

Symptoms

After upgrading from Genetec Mission Control™ 2.4 SR2 to 2.9 GA, some of your saved incident workflows might be empty.

Cause

A coding issue in the upgrade script.

Status

This issue will be resolved in Genetec Mission Control™ 2.9 GA Cumulative Hotfix 004 and later.