Resolved issues are software issues from previous releases that have been fixed in the current release.
|Access||2319723||If there is a unlock schedule configured for an elevator that is not currently active, Security Desk will disregard access decision events as though the unlock schedule was active.|
|Access||2298322||When using a Mercury MR62e door module, a OSDP reader device not connected to a physical OSDP reader results in the parent SCL showing a warning state.|
|Access||2270004||The Access Manager role falsely reports offline status on door or elevator entities, even though the entity is functional, due to consecutive short disconnects from the access control unit.|
|All||2315563||The Connection widget does not update live in the summary view.|
|All||2310424||When you create a widget chart on the Dashboard page, the values are duplicated after a refresh.|
|All||2300146||In some cases, the Mobile Server role has high memory usage.|
|All||2299957||The System status task does not show which server the mobile app is connected to.|
|All||2283551||When uninstalling a patch release on Windows Server 2016 and Windows 10, the
uninstall fails and displays the following
Error 1309. Error reading from file.
Workaround: Install latest Windows update.
|All||2280937||When installing the 22.214.171.124 update in Silent Mode, the update still uses the build number from 5.8.1004.15 instead of from 5.8.1004.1006.|
|All||2280388||After a Directory restart, Archivers in Backward compatibility mode go into a warning state with the error message Archiver Agent failed to start, resulting in an inability to view or record video from the associated cameras.|
|All||2257935||The copy configuration tool does not work when copying from a local user or group to an AD user or group.|
|Axis||2316485||When adding an Axis camera using its hostname, there is a signed certificate error.|
|Axis||2306312||Enabling Dynamic GOP in the Video task causes duplicate streams that cannot be disabled.|
|Axis||2269917||In a system configured with Axis units, the Archiver agent fails and displays
The service domain 'UnitControlHost_542712aa-ad78-4581-81c9-150e14f65d77' has been destroyed.
|LPR||2320740||The LPR Manager does not support .DAT file extensions for hotlists or permits.|
|Panasonic||2341777||When disabling the audio encoder of a Panasonic camera, it causes a high rate of updates in the Archiver, which then causes Directory slowdown.|
|SDK||2325672||When deleting an entity, the GetEntity call returns an SdkException.|
|SDK||2320193||When deactivating an Archiver, the GetEntity call returns an SdkException.|
|SDK||2269734||If a cardholder already has a credential and an extra Card Request is made from the SDK, the request is never able to become a valid credential.|
|SDK||2243928||The Card and Pin option cannot be disabled using the SDK.|
|Video||2335194||When using Security Desk, PTZ controls do not work due to network instability.|
|Video||2322996||When a camera is configured to record on motion, the tile goes gray when the playback jumps from where a motion sequence ends to the next motion sequence.|
|Video||2320199||You cannot stream video from federated cameras using the Mobile server application version 4.0.|
|Video||2306326||PTZ commands do not work on federated cameras from Omnicast™ 4.8.|
|Video||2296400||When Archiver failover is configured, PTZ stops working on maps and in SDK applications using aggregate PTZ.|
|Video||2294871||When a camera is requested at the same time by Security Center 126.96.36.199 and Security Center 5.5 servers with nested Federation™ connections to 188.8.131.52, the Redirector drops and reconnects streams.|
|Video||2280796||The GenetecRedirector.exe process takes up 2 GB of memory because start and stop stream requests are disposed of incorrectly.|
|Video||2279941||The Genetec™ Video Player packaged
in 184.108.40.206 incorrectly reports success for watermarking of partially watermarked
Workaround: The Genetec™ Video Player must be downloaded from GTAP separately in 220.127.116.11.
|Video||2269657||On maps and in SDK applications using aggregate PTZ, commands and coordinate updates do not work.|
|Web Client||2294764||Map objects might take longer to load due to security checks.|
|Web Client||2264881||When a license without Omnicast™ is
applied, the Mobile Server role stays in a warning state with the following message:
No Media Gateway server found.
|Web SDK||2324558||The XML response format for the Web SDK changed causing problems with backward compatibility.|
|Web SDK||2294692||The Web SDK returns an empty MAC address string.|
|Web SDK||2283075||When using the Web SDK, the GetTile action gives the response <rsp status="ok"> instead of the tile content XML.|