[KBA-01071] Line Out setting on Bosch NDN-921 units revert to default after restart in Omnicast™ - Omnicast™ 4.7 - 4.8

series
Omnicast™ 4.7 - 4.8
revised_modified
2012-11-30

[KBA-01071] Line Out setting on Bosch NDN-921 units revert to default after restart in Omnicast™

This article explains why the Line Out setting on a Bosch NDN-921 unit web page reverts back to the default value of 53 after it has been changed.

Symptoms

The Line Out setting on a Bosch NDN-291 unit web page reverts back to the default value of 53 every time the unit or Omnicast™ Archiver service is restarted.

Cause

The Archiver pushes a value to the unit assuming it has a volume setting in Omnicast™, which it does not.

Workaround

Manually change the setting on the unit web page after each unit reboot or Archiver service restart.

Status

A hotfix is available for Omnicast™ 4.7 SR1_HIP2 (HF1211). Note that HF1024 must be applied before HF1211. Contact the Genetec™ Technical Assistance Center to obtain the hotfixes.

This issue is fixed in Omnicast™ 4.8 SR1 HIP2.