Troubleshooting: Blue screen in Context Camera screen in Sharp Portal - Genetec Patrollerâ„¢ 6.4

AutoVu Patroller MLPI User Guide 6.4

series
Genetec Patrollerâ„¢ 6.4
revised_modified
2020-06-05

If you see a blue screen in Context Camera image in the Live feed tab of the Sharp Portal, you can troubleshoot the issue.

What you should know

CAUSE: The Sharp cable might not be connected properly.

Procedure

TRY THIS:

Verify that the Sharp cable is properly connected.