Notification bar in Genetec Patroller™ - Genetec Patroller™ 6.4

AutoVu Patroller MLPI User Guide 6.4

series
Genetec Patroller™ 6.4
revised_modified
2020-06-05

The Genetec Patroller™ notification bar reflects the mode you are working with and displays useful information such as the time/date, the Genetec Patroller™ name, and so on. Icons also exist to help you determine if there are connection issues, if Genetec Patroller™ requires an update, or if there are still plate reads pending for offload.

The appearance of the notification bar varies depending on which Genetec Patroller™ mode you are working in and how Genetec Patroller™ is configured. If you are not using a GPS device, the GPS connection status icon won’t appear, just as the Security Center connection status icon won’t appear when you are working with Genetec Patroller™ Standalone. The following example, illustrates the notification bar in Law Enforcement mode.

A Camera connection status icon The icon changes color depending on the connection status of your cameras. If Genetec Patroller™ loses the connection to a camera, a sound alerts you of the change and the icon turns red. The icon will also indicate how many cameras are not connected. Tap the icon to open the Status window for more information about the problem.
B GPS connection status icon The icon changes color depending on the connection status of your GPS device. If Genetec Patroller™ loses its connection to the GPS device, a sound alerts you of the change and the icon turns red. Tap the icon to open the Status window for more information about the problem.
NOTE: If no GPS is being used this icon does not appear.
C Security Center connection status icon (not applicable to Genetec Patroller™ Standalone) The icon changes color depending on the connection status of Security Center. If Genetec Patroller™ loses its connection to Security Center, a sound alerts you of the change and the icon turns red. Tap the icon to open the Status window for more information about the problem.
D Error message icon Indicates there is an error message waiting with more information. Tap the icon to open the Messages tab on the Status page for more information about the error. Once you’ve tapped the icon it will disappear from the notification bar.
The connection status icons are always present in the notification bar, whereas the following icons only appear as needed.
NOTE: These icons are not applicable to Patroller Standalone.
  • Patroller update icon (). This icon displays when you need to update Genetec Patroller™ or a connected Sharp.
  • Offload icon (). (Live transfer only) This icon displays when an offload was not able to complete in a previous offload session. You can click the icon in the notification bar to perform the offload immediately or wait until a later time to do it.