Product compatibility with Security Center - Security Center 5.7 - 5.11

Applies to
Security Center 5.7 - 5.11
Last updated
2023-01-18
Content type
Compatibility matrices
Language
English
Product
Security Center
Version
5.11
5.10
5.9
5.8
5.7

Product compatibility with Security Center

Learn about which of our products are compatible with specific versions of Security Center and other Genetec™ products.

NOTE: Patch versions of a minor release are supported by design. For example, if 5.8.1.0 is listed, then subsequent 5.8.1.x patches are also supported. If a minor release is not listed, then it and all subsequent patches are not supported.

Product compatibility for access control (Synergis™)

Synergis™ products are compatible with specific versions of Security Center and other products listed in the table.

Cloud Link Roadrunner™

Every version of Cloud Link Roadrunner™ firmware includes a version of Synergis™ Softwire.

Product Compatible Security Center versions Included Synergis™ Softwire version
Cloud Link Roadrunner™ 2.0.4 5.10.0.0 to 5.11.1.0 11.3.4
Cloud Link Roadrunner™ 2.0.3 5.10.0.0 to 5.11.1.0 11.3.3
Cloud Link Roadrunner™ 2.0.2 5.10.0.0 to 5.11.1.0 11.3.2
Cloud Link Roadrunner™ 2.0.1 5.10.0.0 to 5.11.1.0 11.3.1
Cloud Link Roadrunner™ 1.1.1 5.10.0.0 to 5.11.1.0 11.2.1
Cloud Link Roadrunner™ 1.1.0 5.10.0.0 to 5.11.1.0 11.2.1
Cloud Link Roadrunner™ 1.0.0 5.10.0.0 to 5.11.1.0 11.2.0

Synergis™ Cloud Link

Every version of Synergis™ Cloud Link firmware includes a version of Synergis™ Softwire.

Product Compatible Security Center versions Included Synergis™ Softwire version
Synergis™ Cloud Link 2.0.4 5.8.2.0, 5.9.4.6 to 5.9.5.0, and 5.10.3.0 to 5.11.1.0 11.3.4
Synergis™ Cloud Link 2.0.3 5.8.2.0, 5.9.4.6 to 5.9.5.0, and 5.10.3.0 to 5.11.1.0 11.3.3
Synergis™ Cloud Link 2.0.2 5.8.2.0, 5.9.4.6 to 5.9.5.0, and 5.10.3.0 to 5.11.1.0 11.3.2
Synergis™ Cloud Link 2.0.1 5.8.2.0, 5.9.4.6 to 5.9.5.0, and 5.10.3.0 to 5.11.1.0 11.3.1
Synergis™ Cloud Link 2.0.0 5.8.2.0, 5.9.4.6 to 5.9.5.0, and 5.10.3.0 to 5.11.1.0 11.3.0

Synergis™ Softwire

For more information on using Synergis™ Softwire with Security Center 5.5 SR4 or earlier, see [KBA-78941] Cannot enroll Synergis™ units running Synergis™ Softwire 10.7 or later in Security Center.

Product Compatible Security Center versions Other compatible products or hardware
Synergis™ Softwire 11.3 5.5 SR5 to 5.11.1.0
  • 5.8 required to use Mercury LP series controllers
  • 5.8 required for Synergis™ IX
  • 5.9 required to use the following:
    • Honeywell PRO32 series devices
    • Allegion locks on Mercury EP1502, LP1502, EP4502, and LP4502
    • SimonsVoss locks on Mercury EP4502 and LP4502
    • Mercury MR62e modules
 Network security appliances:
  • Legacy Synergis™ Cloud Link
  • SV-32
  • SV-100 Series
  • SV-300 Series
Operating systems:
  • Microsoft® Windows 10 Enterprise LTSB version 1809 and later
  • Microsoft® Windows Server 20121
  • Microsoft® Windows Server 2012 R21
  • Microsoft® Windows Server 20161
  • Microsoft® Windows Server 20191
Synergis™ Softwire 11.2 5.5 SR5 to 5.11.1.0
  • 5.8 required to use Mercury LP series controllers
  • 5.8 required for Synergis™ IX
  • 5.9 required to use the following:
    • Honeywell PRO32 series devices
    • Allegion locks on Mercury EP1502, LP1502, EP4502, and LP4502
    • SimonsVoss locks on Mercury EP4502 and LP4502
    • Mercury MR62e modules
 Network security appliances:
  • Legacy Synergis™ Cloud Link
  • SV-32
  • SV-100 Series
  • SV-300 Series
Operating systems:
  • Microsoft® Windows 10 Enterprise LTSB version 1809 and later
  • Microsoft® Windows Server 20121
  • Microsoft® Windows Server 2012 R21
  • Microsoft® Windows Server 20161
  • Microsoft® Windows Server 20191
Synergis™ Softwire 11.1 5.5 SR5 to 5.11.1.0
  • 5.8 required to use Mercury LP series controllers
  • 5.8 required for Synergis™ IX
  • 5.9 required to use the following:
    • Honeywell PRO32 series devices
    • Allegion locks on Mercury EP1502, LP1502, EP4502, and LP4502
    • SimonsVoss locks on Mercury EP4502 and LP4502
    • Mercury MR62e modules
 Network security appliances:
  • Legacy Synergis™ Cloud Link
  • SV-32
  • SV-100 Series
  • SV-300 Series
Operating systems:
  • Microsoft® Windows 10 Enterprise LTSB version 1809 and later
  • Microsoft® Windows Server 20121
  • Microsoft® Windows Server 2012 R21
  • Microsoft® Windows Server 20161
  • Microsoft® Windows Server 20191
Synergis™ Softwire 11.0 5.5 SR5 to 5.11.1.0
  • 5.8 required to use Mercury LP series controllers
  • 5.8 required for Synergis™ IX
  • 5.9 required to use the following:
    • Honeywell PRO32 series devices
    • Allegion locks on Mercury EP1502, LP1502, EP4502, and LP4502
    • SimonsVoss locks on Mercury EP4502 and LP4502
    • Mercury MR62e modules
 Network security appliances:
  • Legacy Synergis™ Cloud Link
  • SV-32
  • SV-100 Series
  • SV-300 Series
Synergis™ Softwire 10.11 5.5 SR5 to 5.11.1.0
  • 5.8 required to use Mercury LP series controllers
  • 5.8 required for Synergis™ IX
  • 5.9 required to use the following:
  • Honeywell PRO32 series devices
  • Allegion locks on Mercury EP1502, LP1502, EP4502, and LP4502
  • SimonsVoss locks on Mercury EP4502 and LP4502
  • Mercury MR62e modules
 Network security appliances:
  • Legacy Synergis™ Cloud Link
  • Synergis™ Master Controller
  • SV-32
  • SV-100 Series
  • SV-300 Series

1 Only Standard, Enterprise, and Datacenter Editions are supported.

Parent topic: Product compatibility with Security Center

Product compatibility for AutoVu™ Automatic License Plate Recognition (ALPR)

AutoVu™ products are compatible with specific versions of Security Center and other products listed in the table.

Product Compatible Security Center versions Other compatible products or hardware
Genetec Motoscan™ 1.0 SR1 5.8 GA to 5.11.1.0 Not applicable.
Genetec Patroller™ 6.6.x 5.8 GA to 5.11.1.0
  • SharpXSU
  • SharpXS
  • SharpX
  • SharpZ3
Genetec Patroller™ 6.5 SR4 5.8 GA to 5.11.1.0
  • SharpXSU
  • SharpXS
  • SharpX
  • SharpZ3
Genetec Patroller™ 6.4 SR1 5.8 GA to 5.11.1.0
  • SharpXSU
  • SharpXS
  • SharpX
SharpV G1 5.8 GA to 5.11.1.0
  • SharpOS 12.8 SR1
  • SharpOS 13.2.0 to 13.3.2 and 13.5.1 to 13.6.0
SharpV G2 5.8 GA to 5.11.1.0
  • SharpOS 12.8 SR1
  • SharpOS 13.2.0 to 13.3.2 and 13.5.1 to 13.6.0
SharpV G3 5.8 GA to 5.11.1.0
  • SharpOS 14.0 to 14.0.4
SharpV ITS 5.8 GA to 5.11.1.0
  • SharpOS 12.8 SR1
  • SharpOS 13.2.0 to 13.3.2 and 13.5.1 to 13.6.0
SharpZ3 5.8 GA to 5.11.1.0
  • SharpOS 13.0.0, 13.1.2, 13.3.1, 13.4.0
  • Genetec Patroller™ 6.5 SR4 to 6.6.x
SharpXSU 5.8 GA to 5.11.1.0
  • SharpOS 11.6 to 11.8 SR1
  • Genetec Patroller™ 6.3 to 6.6.x
SharpXSM 5.8 GA to 5.11.1.0
  • SharpOS 11.6 to 11.8 SR1
  • Genetec Patroller™ 6.3 to 6.6.x
SharpXS 5.8 GA to 5.11.1.0
  • SharpOS 11.6 to 11.8 SR1
  • Genetec Patroller™ 6.3 to 6.6.x
Parent topic: Product compatibility with Security Center

Product compatibility for Security Center modules

Security Center core modules are compatible with specific versions of Security Center and other products listed in the table.

KiwiVision™ video analytics compatibility

KiwiVision™ video analytics is compatible with multiple versions of Security Center. However, each KiwiVision™ video analytics release is certified with a specific version of Security Center, meaning that Genetec Inc. has tested and validated the compatibility of the two product versions. Every Security Center installation package is bundled with a certified version of KiwiVision™ video analytics.

Product Compatible Security Center versions Other compatible products or hardware
KiwiVision™ video analytics 4.7.1.0 5.10.0.0 to 5.11.1.0

Certified and bundled with 5.11.1.0

Not applicable.
KiwiVision™ video analytics 4.7.0.0 5.10.0.0 to 5.11.0.0

Certified and bundled with 5.11.0.0

 Not applicable.
KiwiVision™ video analytics 4.6.1.0 5.10.0.0 to 5.10.4.0

Certified and bundled with 5.10.4.0

 Not applicable.
KiwiVision™ video analytics 4.6.0.0 5.10.0.0 to 5.10.2.0

Certified and bundled with 5.10.2.0

 Not applicable.
KiwiVision™ video analytics 4.5.0.0 5.8 GA to 5.10.1.0

Certified and bundled with 5.10.0.0 and 5.10.1.0

 Not applicable.
KiwiVision™ video analytics 4.4.0.0 5.8 GA to 5.10.0.0

Certified and bundled with 5.10.0.0

 Not applicable.
KiwiVision™ video analytics 4.4.0.0 5.8 GA to 5.9.5.0

Certified and bundled with 5.9.5.0

 Not applicable.
KiwiVision™ video analytics 4.3.0.0 5.8 GA to 5.9.2.01

Certified and bundled with 5.9.0.0, 5.9.1.0, and 5.9.2.0

 Not applicable.
KiwiVision™ video analytics 4.2 GA 5.8 GA to 5.8.2.0

Certified and bundled with 5.8.1.0.

 Not applicable.
KiwiVision™ video analytics 4.1 SR2 5.7 SR2 to 5.8.2.0

Not bundled with Security Center.

 Not applicable.
KiwiVision™ video analytics 4.1 SR1 5.7 SR2 and 5.8.2.0

Certified and bundled with 5.7 SR6 and 5.8 GA.

 Not applicable.
KiwiVision™ video analytics 4.1 GA 5.7 SR2 and 5.8.2.0

Certified and bundled with 5.7 SR5.

 Not applicable.
KiwiVision™ video analytics 4.0 SR1 5.7 SR2 to 5.8.2.0

Certified and bundled with 5.7 SR4.

 Not applicable.
KiwiVision™ video analytics 4.0 GA 5.7 SR2 to 5.8.2.0

Certified and bundled with 5.7 SR3.

 Not applicable.
KiwiVision™ video analytics 3.1 5.6 GA to 5.7 SR2

Certified and bundled with 5.7 SR2.

 Not applicable.
KiwiVision™ video analytics 3.0 5.6 GA to 5.7 SR1

Certified and bundled with 5.7 GA and 5.7 SR1.

 Not applicable.

1 For Security Center 5.9.1.0 and later with a KiwiVision™ video analytics plugin earlier than 4.4.0, when privacy protection is enabled on a camera that is also used by the KiwiVision™ video analytics plugin, the plugin can only process the privacy protected video stream.

Plan Manager 10.x compatibility

Starting with Security Center 5.8 GA, the legacy Plan Manager 10.x plugin is no longer tested nor supported. Only the Security Center Plan Manager module is supported in Security Center 5.8 and later.

Product Compatible Security Center versions Other compatible products or hardware
Plan Manager 10.3 SR6 5.4 GA to 5.7 SR6 Sipelia™ 2.0 to 2.9

Security Center Mobile compatibility

IMPORTANT: Starting with Security Center 5.8 GA, the legacy Mobile Server 4.x is no longer tested nor supported.
Product Compatible Security Center versions Other compatible products or hardware
Security Center Mobile 4.1 5.5 GA to 5.7 SR6 Not applicable.

Sipelia™ compatibility

Product Compatible Security Center versions Other compatible products or hardware
Sipelia™2.12 GA 5.7 SR5 to 5.11.1.0 Not applicable.
Sipelia™2.11 SR2 5.7 SR5 to 5.10.2.0 Not applicable.
Sipelia™2.11 SR1 5.7 SR5 to 5.9.4.0 Not applicable.
Sipelia™2.11 GA 5.7 SR5 to 5.9.4.0 Not applicable.
Sipelia™2.10 GA 5.6 SR4 to 5.9.4.0 Not applicable.
Sipelia™ 2.9 GA 5.6 SR4 to 5.9.4.0 Not applicable.
Sipelia™ 2.8 SR1 5.6 SR4 to 5.8.1.0 Not applicable.
Sipelia™ 2.8 GA 5.6 SR2 to 5.7 SR6 Not applicable.
Parent topic: Product compatibility with Security Center

Product compatibility for Cloud Archives

Cloud Archives is compatible with specific versions of Security Center.

Product Compatible Security Center versions Other compatible products or hardware
Cloud Archives 5.11.1.0 5.11.1.0 Not applicable.
Cloud Archives 5.11.0.0 5.11.0.0 Not applicable.
Cloud Archives 5.10.4.0 5.10.4.0 Not applicable.
Cloud Archives 5.10.3.0 5.10.3.0 Not applicable.
Cloud Archives 5.10.2.0 5.10.2.0 Not applicable.
Cloud Archives 5.10.1.0 5.10.1.0 Not applicable.
Cloud Archives 5.10.0.0 5.10.0.0 Not applicable.
Cloud Archives 5.9.5.0 5.9.5.0 Not applicable.
Cloud Archives 5.9.4.0 5.9.4.0 Not applicable.
Cloud Archives 5.9.3.0 5.9.3.0 Not applicable.
Cloud Archives 5.9.2.0 5.9.2.0 Not applicable.
Cloud Archives 5.9.1.0 5.9.1.0 Not applicable.
Cloud Archives 5.9.0.0 5.9.0.0 Not applicable.
Cloud Archives 5.8.2.0 5.8.2.0 Not applicable.
Cloud Archives 5.8.1.0 5.8.1.0 Not applicable.
Cloud Archives 5.8 GA 5.8 GA Not applicable.
Cloud Archives 5.7 SR6 5.7 SR6 Not applicable.
Cloud Archives 5.7 SR5 5.7 SR5 Not applicable.
Cloud Archives 5.7 SR4 5.7 SR4 Not applicable.
Cloud Archives 5.7 SR3 5.7 SR3 Not applicable.
Cloud Archives 5.7 SR2 5.7 SR2 Not applicable.
Cloud Archives 5.7 SR1 5.7 SR1 Not applicable.
Cloud Archives 5.7 GA 5.7 GA Not applicable.
Parent topic: Product compatibility with Security Center

Product compatibility for Genetec Clearance™

To export video recording from a Security Center system to a Genetec Clearance™ account, you require the Genetec Clearance™ plugin.

The Genetec Clearance™ plugin is compatible with specific versions of Security Center. For compatibility information about the Genetec Clearance™ plugin, see Supported plugins in Security Center.

Parent topic: Product compatibility with Security Center

Product compatibility for Genetec ClearID™

Genetec ClearID™ is compatible with specific versions of Security Center and other products listed in the table.

For compatibility information about the Genetec ClearID™ plugin, see Supported plugins in Security Center.
Product Compatible Security Center versions Other compatible products or hardware
Genetec ClearID™ 5.9 and later Not applicable.
Parent topic: Product compatibility with Security Center

Product compatibility for Genetec Mission Control™

Genetec Mission Control™ is compatible with specific versions of Security Center and other products listed in the table.

Product Compatible Security Center versions Other compatible products or hardware
Genetec Mission Control™3.1.1.0 5.11.0.0 to 5.11.1.0
  • Genetec Mission Control™ Web API 2.8
  • Sipelia™ 2.12
  • RabbitMQ 3.9.15
Genetec Mission Control™3.1.0.0 5.11.0.0 to 5.11.1.0
  • Genetec Mission Control™ Web API 2.7
  • Sipelia™ 2.12
  • RabbitMQ 3.9.15
Genetec Mission Control™3.0.5.0 5.10.0.0 to 5.10.4.0
  • Genetec Mission Control™ Web API 2.6
  • Sipelia™ 2.11 SR2
  • RabbitMQ 3.9.13
Genetec Mission Control™3.0.4.0 5.10.0.0 to 5.10.4.0
  • Genetec Mission Control™ Web API 2.5
  • Sipelia™ 2.11 SR2
  • RabbitMQ 3.9.1
Genetec Mission Control™3.0.3.0 5.10.0.0 to 5.10.3.0
  • Genetec Mission Control™ Web API 2.4
  • Sipelia™ 2.11 SR2
  • RabbitMQ 3.9.1
Genetec Mission Control™ 3.0.2.0 5.10.0.0 to 5.10.1.0
  • Genetec Mission Control™ Web API 2.3
  • Sipelia™ 2.11 SR1 to SR2
  • RabbitMQ 3.8.16
Genetec Mission Control™ 3.0.1.0 5.10.0.0
  • Genetec Mission Control™ Web API 2.2
  • Sipelia™ 2.11 SR1
  • RabbitMQ 3.8.3
Genetec Mission Control™ 2.13.4.0 5.9.0.0 to 5.9.4.0
  • Genetec Mission Control™ Web API 2.0
  • Sipelia™ 2.10 GA to 2.11 GA
  • RabbitMQ 3.8.3
Genetec Mission Control™ 2.13.3.0 5.9.0.0 to 5.9.4.0
  • Genetec Mission Control™ Web API 1.5
  • Sipelia™ 2.10 GA
  • RabbitMQ 3.8.3
Genetec Mission Control™ 2.13.2.0 5.9.0.0 to 5.9.4.0
  • Genetec Mission Control™ Web API 1.4
  • Sipelia™ 2.10 GA
  • RabbitMQ 3.8.0
Genetec Mission Control™ 2.13.1.0 5.9.0.0 to 5.9.4.0
  • Genetec Mission Control™ Web API 1.4
  • Sipelia™ 2.9 GA
  • RabbitMQ 3.8.0
Genetec Mission Control™ 2.12.1.0 5.8 GA to 5.8.1.4
  • Genetec Mission Control™ Web API 1.3
  • Sipelia™ 2.8 SR1
  • RabbitMQ 3.7.10
Genetec Mission Control™ 2.12.0.0 5.8 GA to 5.8.1.1
  • Genetec Mission Control™ Web API 1.2
  • Sipelia™ 2.8 SR1
  • RabbitMQ 3.7.10
NOTE: The Plan Manager feature set was integrated in Security Center as of 5.8.
Genetec Mission Control™ 2.11 SR1 5.7 SR2 to 5.7 SR6
  • Genetec Mission Control™ Web API 1.1
  • Plan Manager 10.3 SR6
  • Sipelia™ 2.8 SR1
  • RabbitMQ 3.7.10
Genetec Mission Control™ 2.11 GA 5.7 SR4 to 5.7 SR5
  • Genetec Mission Control™ Web API 1.1
  • Plan Manager 10.3 SR6
  • Sipelia™ 2.8 SR1
  • RabbitMQ 3.7.10
Genetec Mission Control™ 2.10 5.7 SR3 to 5.7 SR4
  • Genetec Mission Control™ Web API 1.0
  • Plan Manager 10.3 SR6
  • Sipelia™ 2.6 to 2.8 SR1
  • RabbitMQ 3.6.9
Genetec Mission Control™ 2.9 5.7 SR2 to 5.7 SR3
  • Plan Manager 10.3 SR6
  • Sipelia™ 2.6 to 2.8 SR1
  • RabbitMQ 3.6.9
Genetec Mission Control™ 2.8 5.7 GA to 5.7 SR3
  • Plan Manager 10.3 SR6
  • Sipelia™ 2.6 to 2.8 SR1
  • RabbitMQ 3.6.9
Genetec Mission Control™ 2.7 5.7 GA to 5.7 SR3
  • Plan Manager 10.3 SR6
  • Sipelia™ 2.6 to 2.8 SR1
  • RabbitMQ 3.6.9

For an overview of product availability, support and services available, see the Product Lifecycle page on GTAP.

Parent topic: Product compatibility with Security Center

Product compatibility for Genetec™ Mobile

Genetec™ Mobile is compatible with specific versions of Security Center listed in the table.

Product Compatible Security Center versions Other compatible products or hardware
Genetec™ Mobile 5.8 GA and later Not applicable.
Parent topic: Product compatibility with Security Center

Product compatibility for Genetec™ Web App

Genetec™ Web App is compatible with specific versions of Security Center and other products listed in the table.

Product Compatible Security Center versions Other compatible products or hardware
Genetec™ Web App 5.11.1.0 and later Not applicable.
Parent topic: Product compatibility with Security Center

Product compatibility for Stratocast™

Stratocast™ can be federated by specific versions of Security Center.

Product Compatible Security Center versions Other compatible products or hardware
Stratocast™ Security Center 5.2 GA to 5.11.1.0 can federate Stratocast™ . Not applicable.
Parent topic: Product compatibility with Security Center