Limitations are software or hardware issues that cannot be fixed. For certain limitations, workarounds are documented.
The ThyssenKrupp plugin 3.1 includes the following known limitations.
|1798577||Elevator without DEDs are not discovered using the auto-discovery
Workaround: From Config Tool, manually add the elevators.
|1788972||Upgrading the ThyssenKrupp plugin from
3.0 to 3.1 is not supported.
Workaround: Uninstall version 3.0, and then install version 3.1. Reconfigure the plugin using the auto-discovery feature.
|1760203||ThyssenKrupp IDs are not translated.|
|1731327||In Config Tool, you can create more landings than what exists on the ThyssenKrupp server.|
|1731293||In the Config
Access control task, from the Access
rules view, if you remove a DED from the All open rule, it
cannot be added back. The DED will not grant access to cardholders anymore.
Workaround: Delete the DED from the plugin, and then re-create it.
|1730971||Floor entities are not displayed in the entity tree of the plugin's Configuration page.|
|95203||Access granted events for an elevator only appear in Security Desk after the dispatch event has been received and processed from the ThyssenKrupp system.|