Limitations in the ThyssenKrupp plugin 3.1 - ThyssenKrupp 3.1

ThyssenKrupp Release Notes 3.1

ThyssenKrupp 3.1

Limitations are software or hardware issues that cannot be fixed. For certain limitations, workarounds are documented.

The ThyssenKrupp plugin 3.1 includes the following known limitations.
Issue Description
1798577 Elevator without DEDs are not discovered using the auto-discovery feature.
Workaround: From Config Tool, manually add the elevators.
1788972 Upgrading the ThyssenKrupp plugin from 3.0 to 3.1 is not supported.
Workaround: Uninstall version 3.0, and then install version 3.1. Reconfigure the plugin using the auto-discovery feature.
1760203 ThyssenKrupp IDs are not translated.
1731327 In Config Tool, you can create more landings than what exists on the ThyssenKrupp server.
1731293 In the Config Tool Access control task, from the Access rules view, if you remove a DED from the All open rule, it cannot be added back. The DED will not grant access to cardholders anymore.
Workaround: Delete the DED from the plugin, and then re-create it.
1730971 Floor entities are not displayed in the entity tree of the plugin's Configuration page.
95203 Access granted events for an elevator only appear in Security Desk after the dispatch event has been received and processed from the ThyssenKrupp system.