Installing a signed certificate for a SharpV system - SharpV | SharpOS 13.6

AutoVu™ SharpV Administrator Guide 13.6

Applies to
SharpV | SharpOS 13.6
Last updated
2022-07-19
Content type
Guides > Administrator guides
Language
English
Product
SharpOS
SharpV
Version
13.6

If the SharpV unit uses a signed certificate from your own public key infrastructure (PKI) or from a Certificate Authority such as VeriSign, you must install the certificate authority’s public certificate on the SharpV unit as well as on all machines that communicate with the SharpV unit.

Before you begin

Read about how the Sharp Portal must be encrypted.

What you should know

  • If you use a custom Certificate Authority or chain of trust, please contact the AutoVu™ Support team for assistance.
  • IPv6 static addresses are not supported.

Procedure

  1. Log on to the Sharp Portal.
  2. From the Configuration menu, select the Security page.
  3. Click + Signing request.
  4. Enter the required information for the certificate signing request and click OK.
    NOTE:
    • The Country field requires a two-letter country code.
    • If you are also using the certificate to connect to the Archiver, the Sharp's common name (Sharp's IP address if connecting to the Archiver) defined in the certificate must be the Sharp unit's IP address, not the Sharp name.
    The message Operation succeeded is displayed and the signing request is added to the certificate list with not signed displayed for the Issuer.
  5. Click on the certificate to display the Certificate details.
  6. Click Copy to clipboard.
  7. Send the certificate signing request to a certificate authority.
    IMPORTANT: Do not delete the signing request if it has been used to request a certificate.
    You will receive an SSL certificate signed by the certificate authority.
  8. In the Certificate Details window, click Install signed certificate then browse to the certificate location and click Open.
  9. Click Save.
    The system displays the message: Installed signed certificate... successful.
    NOTE: If you receive the error The certificate chain is not trusted. Add intermediate and root certificates, contact the AutoVu™ Support team for assistance.
  10. Refresh the browser (F5).
    The certificate is displayed in the Certificate list.
  11. Click the Active button for the certificate.
  12. Click Save and reboot and click OK to confirm the reboot.

Results

When the system comes back online, notice that the URL displays that you are in HTTPS mode. A lock icon () in the browser's address bar indicates that you are now logged on to the camera with a secure connection.