Upgrading Synergis™ appliances with production image 3.x - Synergis™ Softwire 11.2.2

Synergis™ Softwire Release Notes 11.2.2

Applies to
Synergis™ Softwire 11.2.2
Last updated
2021-12-17
Content type
Release notes
Language
English
Product
Synergis™ Softwire
Version
11.2
Category
Release notes

The Synergis™ Softwire upgrade path you must follow depends on the 3.x image on your Synergis™ appliance.

What you should know

The Management framework, Service stack, and Framework runtime environment are updated in the same way as Synergis™ Softwire is.

For more information, see Upgrading Synergis™ Softwire on the Synergis™ appliance.

IMPORTANT: If you want to use Axis A1001 or A1601 with Synergis™ Softwire 11.2, you must apply Framework 4.7.2 runtime environment.

Failure to update the runtime environment results in Axis controllers not coming online after upgrading to Synergis™ Softwire 11.2.

Procedure

To upgrade a Synergis™ appliance that has production images 3.8 or 3.7:

  1. Upgrade to Synergis™ Softwire 10.11.
  2. Apply Service stack 20190923.
  3. Upgrade to Synergis™ Softwire 11.2.

To upgrade a Synergis™ appliance that has production images 3.6 or 3.5:

  1. Upgrade to Synergis™ Softwire 10.7.
  2. Upgrade to Synergis™ Softwire 10.11.
  3. Apply Service stack 20190923.
  4. Upgrade to Synergis™ Softwire 11.2.

To upgrade a Synergis™ appliance that has production images 3.4, 3.3, 3.2, 3.1, or 3.0:

  1. Upgrade to Synergis™ Softwire 10.7.
  2. Apply Management framework 5.1.
  3. Upgrade to Synergis™ Softwire 10.11.
  4. Apply Service stack 20190923.
  5. Upgrade to Synergis™ Softwire 11.2.

To verify that the Management framework, Service stack, and Framework runtime environment were updated correctly:

  1. From Synergis™ Appliance Portal, click Maintenance > System status > Unit.
  2. Verify that the following components are installed on your Synergis™ appliance:
    Runtime environment
    Framework 4.7.2
    Platform component updates
    Example: The order in which the unit information is listed varies depending on the version of Synergis™ Softwire you are using.