The Video Wall plugin 3.2.0 includes the following known limitations.
| Issue | Description |
|---|---|
| 3060620 | After upgrading the Video Wall plugin from version 3.1 and 3.2 it has been observed that upon launching Security Desk, the unit that was placed in the tile is no longer present in tile. The unit is also removed from the tile when closing the Monitoring task and opening the task again. The unit was also no longer present in tile after relaunching Security Desk without upgrading in both versions 3.1 and 3.2. |
| 1871185 | Changes made to a federated wall are not synchronized to the original wall. |
| 1871182 | Mirror mode does not work with federated walls. |
| 1867782 | Video wall layout and EIZO ONVIF camera entities are created in the root partition, instead of in a partition that the user has access to. |
| 1867743 | Wall units are always enrolled under the root partition, no matter which partition the plugin is in. Users without access to the root partition cannot see the new wall unit. |
| 1867737 | Federated custom entities are not supported. Workaround: Create a
VideoWall plugin on the Genetec™
Server that uses the Federation™.
|
| 1758815 | Users cannot see the content displayed on an EIZO video wall even though they
have access to the partition that the video wall is a member of. Workaround: Make sure the Video Wall plugin role is a
member of a partition that the user has access to.
|
| 1756017 | On the Properties page of an EIZO video wall, if you modify the configuration, you can save the changes, even when the Sleep prevention mode field is left empty. |
| 1753454 | If an EIZO video wall unit is in Quick Shutdown mode, you cannot enroll
it in Security Center. Workaround: From the web page of the unit, navigate to , change the Current status to
Live Image Screen, and then enroll the
unit.
|
| 1601540 | If video walls are members of a partition that you do not
have access to, but their parent video wall unit is not a member of that partition,
when you delete the unit, the video walls are not deleted. Workaround: Restart the plugin role. All orphan video wall entities will be deleted on
startup.
|
| 1600883 | Emojis are not supported on EIZO monitors due to known character limitations. |
| 1524089 | After creating an EIZO ONVIF camera entity in Config
Tool, you cannot edit the entity's
settings. Workaround: Delete the entity and then re-create it with the
updated settings.
|
| 1516010 | The Video Wall plugin must be installed on the Directory server, even if the plugin runs on another server. |
| 1344906 | When a video wall is deleted in Security Center, the monitor does not stop
streaming content from the Media Gateway role. Workaround: Before deleting
a video wall, remove all cameras from the video wall in Security Center.
|